Our Services & Warranty

WARRANTY

Enjoy two years of peace of mind with our comprehensive warranty, designed to protect your watch and ensure it remains in optimal condition. Our commitment to quality and customer satisfaction means you can wear your watch with confidence, knowing we’ve got you covered.

COVERAGE

This warranty includes:
1. Full Coverage of Materials and Workmanship: For two years from the date of purchase, we will repair or replace your watch, free of charge, if it exhibits any defects in materials or craftsmanship.
2. Movement, Hands, and Dial: We ensure that the essential functions of your watch are protected.

 

**Exclusions**

This warranty does not cover:
1. Battery replacement.
2. Normal wear and tear, such as scratches, discoloration, or aesthetic changes.
3. Damage caused by accidents, misuse, neglect, or improper use.
4. Water damage if the watch's water resistance guidelines were not adhered to.
5. Unauthorized modifications, repairs, or tampering.

Claim Process 

Making a warranty claim is simple and hassle-free:
1. Contact Us: Reach out to our customer service team with your proof of purchase and a description of the issue.
2. Ship Your Watch: Send your watch, securely packaged, to the address provided by our team.
3. Inspection and Resolution: We will inspect your watch and provide a resolution within 14 business days, ensuring your watch is either repaired or replaced to your satisfaction.

Additional Benefits

Our warranty is designed to give you peace of mind and does not affect your statutory rights. You can enjoy your watch without worry, knowing that our dedicated support team is always here to assist you.

For any questions or further assistance, please contact our customer service team.